Design-oriented & Holistic
In times of ever faster changes, I am increasingly relying on agile and human-centered innovation approaches such as design thinking. In addition to numerous strategy and implementation projects, my creative level determines my experience with new technological approaches and new possibilities such as process automation and intelligent automation, service and system architectures and data-driven operating models.
Approach
Generating benefits for customers is ultimately the purpose of work in companies. Extraordinary experiences for customers or employees therefore also have a significant impact on how work is done. For me, fast, adaptable and changeable strategies and processes, developed co-actively, are based on
- deep empathy towards the customer
- intensive collaboration in various teams
- rapid experimentation with customers
Toolset
In addition to the creative approach, my toolset or creative and sustainable problem solving and process innovations is determined by the claim to continuously enable improvements and innovations:
- Process Thinking and Systems Thinking
- Design Thinking, creativity and innovation
- Transformation, agility and agile working
Industries
I am a bridge builder between the departments and IT. The results of my work can be found in application areas such as asset management, process management, IT management and professional service organizations in the energy supply, logistics, production, financial service providers and public administration sectors.
